Easy Returns – in three clear steps

You can return your order within 60 days of receipt. Always contact us first before sending back the item — we will resolve it quickly and easily. We will refund the purchase price within five business days of receiving your return.

Step 1: Contact us

Send an email to support@tryflexibrace.com. We always offer a quick and easy solution — in many cases, we can offer a partial refund so you can avoid the hassle of sending the item back.

Step 2: Send back your order (if you prefer a full refund)

If you prefer a full refund, you can send the items to the address below. Please note: never send back the item without contacting us first — returns sent without prior contact cannot be guaranteed to be processed. Please note that return shipping costs are borne by the customer. We recommend shipping with tracking for your own security.

Return address: FlexiBrace Returns Department 444 Alaska Avenue Torrance, CA 90503 USA

Step 3: Get your refund

Once we have received your package, we will process your refund within five business days.